Canon Zoom Lens EF 75-300 mm 1:4-5.6 III Zoom issues

[katwoman85]

Hi All.  I just got this zoom lens and having trouble with it on AF.  Every time I try to zoom to take photos of birds in trees or on wires or anything far away, the lens just keeps spinning and spinning and never really focuses.  I tried changing the settings to Portrait mode, Sports/Fast Moving, Landscape, etc.  No luck. Getting annoyed with this.  The camera I have is a Canon EOS Rebel T100.  

If I switch to MF, it just snaps a picture and I don't want that.  I would rather it AF.

Hope someone can shed some light on this.  

Thanks!

[ebiggs1]

"I bought it online at Walmart.  Wondering if I should have bought it elsewhere like BH Photo in NY."

Well B&H is certainly good folks to deal with but Walmart is an authorized Canon dealer so there is really no difference.  Plus Walmart is good at returns if needed. They probably do not have any knowledgeable camera people like B&H does so I doubt you will get a info from them.

[rs-eos]

As kvbarkley asked above though, was it really Walmart?

If I search walmart.com for that lens, only one entry was Adorama (a trusted Canon dealer).  All the others is who knows what kind of third-party seller.

I would personally not trust Walmart and instead go directly to a known Canon dealer such as B&H or Adorama.

[Waddizzle]

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@rs-eos wrote:

As kvbarkley asked above though, was it really Walmart?

If I search walmart.com for that lens, only one entry was Adorama (a trusted Canon dealer).  All the others is who knows what kind of third-party seller.

I would personally not trust Walmart and instead go directly to a known Canon dealer such as B&H or Adorama.

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Totally agree with this observation.  The big box stores have an "online marketplace" feature, which tries to initiate Amazon.  Every product offered for sale is not sold by Walmart.  Walmart is not an online retailer I would recommend for camera gear.  

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If you can send it back for a full refund, then do so immediately.

[katwoman85]

Spent about 20 minutes on the phone with B&H and bought a lenses from them.  I have purchased Canon cameras and equipment from them way back in 2000 (back in the day when cameras used film).  

[jrhoffman75]

Agree. My Wal-Mart sells three entry Rebels and the clerks are the same as cover men’s underwear and lawn supplies.