Hello dante!
Thank you for the post.
Parts are available exclusively by calling the Canon customer support center. To order a replacement part, please call 1-800-OK-CANON. The hours of operation are 9:00 A.M. to 7:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance.
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