24-105mm L Image Stabilization Issue - Only Works on Live View

[massimo_st]

I recently purchased a 24-105 L IS lens and mounted it my EOS 1D X Mark II body. Oddly the IS works fine when I use Live View the IS works fine but as switch off Live View, the IS shuts down on the lens. I can hear it spin down and as soon as I turn Live View back on, IS starts up again. Anyone have any idea what is causing this problem? I appreciate any help or thoughts.

Thank you

[kvbarkley]

IS should start up when you half-press the shutter. This feature is to save the battery.

[massimo_st]

I agree but it doesn't.   I half press and get a focus lock but no IS.

[shadowsports]

Greetings,

New lens, used lens?  Are you seeing a hand with an interdiction symbol in the viewfinder or LCD?

Reset your camera's main and custom settings, then retest.  

[massimo_st]

It’s used.  Thx for the reply.  I have already returned the lens but I might get another and I’ll try your idea.

[ebiggs1]

Yes, my guess the lens was faulty.

[massimo_st]

I returned the lens to the seller and they said when tested on a EOS 6 and it worked fine.  

I ordered another one