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what is the story on the mg2500?? i made a mistake buying a printer that CAN NOT connect to computer

ihatetech
Apprentice

I am about to return the cannon prnter. apparently I made a mistake buying a device that CAN NOT BE USED as it does not connect to computer. this is really stupid I regret my decision to buy another cannon

2 REPLIES 2

ihatetech
Apprentice

 paperguide made NO reference to a USB connection, fortunately the CD had the info. still dont understand how to scan but at least i can print

Ramona
Authority

Hi ihatetech,

 

There is a program that comes with the printer called the IJ Scan Utility that can assist you with scanning.  To scan, please follow these steps:

 

1. Place the documents or photos on the platen glass of the printer.

 

2. Start IJ Scan Utility.

 

From Windows:

Start IJ Scan Utility by going to your Start menu, then selecting All Programs, then Canon Utilities, then IJ Scan Utility (folder), then IJ Scan Utility (program).

 

From Mac:

Start IJ Scan Utility by going to the Go menu of Finder, selecting Applications, then double-clicking the Canon Utilities

folder, IJ Scan Utility folder, then Canon IJ Scan Utility icon to start IJ Scan Utility.

 

3. In the Canon IJ Scan Utility window that opens, click SETTINGS.... in the bottom right of the window. The Settings dialog box appears.

 

4. Click the PHOTO SCAN or DOCUMENT SCAN option on the left pane of the window depending on what you are trying to scan, then set the item size, resolution, etc. as required.

 

5. In the SAVE SETTINGS section of the window, you will select the save format and location of the document you are about to scan.

 

    a.) In the FILE NAME field, specify the name you would like to give the file. By default the filename will begin with IMG; you can remove IMG and change it to whatever you would like to name the file.

 

    b.) In the DATA FORMAT field, use the drop-down arrow to select the option that is relevant to the type of document you want to scan.

 

    c.) In the SAVE IN field, please navigate to the area where you would like the file to be saved once it is scanned in. By default, the file will be saved in the DOCUMENTS or MY DOCUMENtS folder.

 

6. Once all settings have been selected, click the OK button at the bottom window. The IJ Scan Utility main screen appears.

 

7. Click the PHOTO or DOCUMENT button, depending on what you are trying to scan. Scanning starts. Click the CANCEL button to cancel scanning if needed. Scanned images are saved in previously selected folder location specified in the SETTINGS... window.

 

Hope this helps!

 

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