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what does error code 5C00 mean....

y95975
Apprentice

When I try to print something, it spins and spins and goes through a bunch of girations, then makes a loud rapid gunfire sound and then produces the following error code and message:

 

Error 5C00

Printer error has occurred. Turn off power then back on again.  If problem persists see manual.

 

Well, turned it off and on about 15 times and it still will not print.

4 REPLIES 4

Danny
Moderator
Moderator

Hi, y95975!

So that the Community can help you better, we will need to know exactly which model of printer you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Printer is a Canon MP620

Ramona
Authority

Hi y95975,

 

The 5C00 error indicates that there may be problem inside of the printer; if resetting the printer did not resolve the error, the printer will require servicing.  Please call or email us at one of the methods on the Contact Us page to obtain your servicing options.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Question NOT answered
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