04-20-2022 09:44 PM
hi - my tr8620 shows an error message 6004. after turning off and on multiple times the message is not going away. please help. thanks
04-21-2022 12:32 PM
Hi,
I recommend to have this issue looked at by our support team. Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
We look forward to hearing from you
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