12-21-2013 08:00 AM
Have Canon PIxma ip8500 and just upgraded to Windows 8.1, 64 bit. Although I can print just fine using the normal Windows print functions, and using an old version of Photoshop Elements, when I use Easy Photo-Print EX ver 4.1.6 I get the above error message.
I've uninstalled all software and the printer and re-installed from scratch - no difference.
I've tried running in compatability mode - it makes no difference.
Any ideas?
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.