09-02-2014 12:26 PM
Hi good people. We cleaned the "protusions" inside the printer, according to the directions. However, when we went to print, the paper dislodged the foam ink well (?). It looks like a cat got in there and gutted the thing. Its all in one piece, but its hanging out. Is there an easy way to put it back in place?
Thanks in advance.
09-24-2014 01:29 PM
Hi csillver,
It would appear as though your PIXMA MP530 would require service. It is recommended that you contact live technical support . There is NO charge for this call. Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.
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