cancel
Showing results for 
Search instead for 
Did you mean: 

sending text with a scanned document to eml

Lincanon
Apprentice

I have a Canon TS6051 and use Windows 10. When I scan a document to attach to email then add text about it on the email the text isn't sent with the document. In ther Sent box there is just the document!

This has only happened after I purchesed Office 365 a few days ago. With Office 2013 it was possible to do this.

Can anyone tell me how to retasin the text?

2 REPLIES 2

shadowsports
Elite

Greetings,

 

"Text Isn't Sent With The Document"??

 

Meaning what exactly?

 

Provide the steps you are performing please.- As much description as possible.

 

You initate a scan, from the printer?, From an application (which one)? Manually? Etc?

then Open Outlook, attach the scanned document or ??

and Enter text where?, Subject line of message, in The Message Body? 

~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 
~6D2 (v1.1.1) retiring

I scan from the canon printer application on my desktop screen and set the scan to be attached to an email in Outlook. When I exit the scan an email pops up with the scanned document attached. I then add text to the body of the email and press send. The email apears in my sent folder but only the scanned document is there-the text has disappeared and is not received by the reecipient. 

Announcements

08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x