12-14-2017 03:22 PM
I replaced both black ink cartridges at the same time. Was unaware this is a no-no until message came up after the fact. Now the printer won't print--and I don't know how to resolve situation.
02-09-2018 07:08 AM
Hi deke,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
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07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
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RF1200mm F8 L IS USM - Version 1.0.4
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