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"not connected to pc" error when I try to scan pages

geraldt12
Contributor

I am trying to scan pages to my laptop and receive the above error message.  I can print to the printer a pixma mx452.

1 ACCEPTED SOLUTION

All of this should be a one-time installation on this specific computer.  Just make sure to open up IJ Scan Utility anytime you need to scan a document or photo.

 

Thanks for choosing Canon!

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14 REPLIES 14

Thank you, the documents scanned.  Do I need to run this each time I want to scan something?

All of this should be a one-time installation on this specific computer.  Just make sure to open up IJ Scan Utility anytime you need to scan a document or photo.

 

Thanks for choosing Canon!

Thank you vry much for your help, you made it simple.

 

I am also having problems. The unit is connected to my laptop and printing wirelessly with no problems. I cannot scan, however. It is telling me there is no connection. 
I tried to find the IJ download, but cannot find it anywhere. Please help. Thanks (Windows 10)

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