12-28-2023 08:10 AM - last edited on 12-28-2023 12:08 PM by SamanthaW
I have a canon g7020. have been having problems with it saying it's offline. Like this morning.....printed about 10 items..now all of a sudden it says "printer is offline" why does this keep happening?
01-08-2024 08:42 AM
Hi,
Please try disabling the IPV6 setting on your printer using the steps HERE.
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10-02-2024 10:18 PM
Smalone1,
I have the same printer and problem. Did you ever get it solved? What did you do to solve it? This is frustrating. I download the driver, and go through the set up steps, and can even print out a test sheet. But then when I go to print something, it says that the printer is offline. Thanks
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