pixma mx922 paper jam UNDER ink cartridges

[Suz]

Pixma mx922  I have a paper jam (2 pages) jammed  under the ink cartridges.   The thing that holds all the cartridges is 2/3 of the way to the left.  You can only access the black and blue cardtridges.  Since the jam is two pages thick, I can't slowly pull them out. 

On the bottom of my printer there is a piece of red tape with a black arrorw pointing right to  a big round circle (size of cd).  There is also a white arrow pointing down. There are also four rectanges in each corner showing an open space with a little black thing (maybe to push to open it?)

Do you think I could access that jam by removing the the bottom IF that is removable?

Any help would be appreciaed

[Darius]

Hi Suz.

The part you report as having orange tape is likely the paper cassette and its CD printing tray.  While it's possible to remove the paper from the bottom, I recommend a different course of action.

First, unplug the printer, then open the back of the printer.  [Removing obstructions from the Transport unit]

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.