03-20-2020 12:51 PM
Pixma mx922 I have a paper jam (2 pages) jammed under the ink cartridges. The thing that holds all the cartridges is 2/3 of the way to the left. You can only access the black and blue cardtridges. Since the jam is two pages thick, I can't slowly pull them out.
On the bottom of my printer there is a piece of red tape with a black arrorw pointing right to a big round circle (size of cd). There is also a white arrow pointing down. There are also four rectanges in each corner showing an open space with a little black thing (maybe to push to open it?)
Do you think I could access that jam by removing the the bottom IF that is removable?
Any help would be appreciaed
03-20-2020 03:18 PM
Hi Suz.
The part you report as having orange tape is likely the paper cassette and its CD printing tray. While it's possible to remove the paper from the bottom, I recommend a different course of action.
First, unplug the printer, then open the back of the printer. [Removing obstructions from the Transport unit]
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