pixma mg6821 how do i scan document and load it onto desktop

[mattzapp26]

help!!!! i need to scan my passsport and and put it onto my computer

[SamanthaW]

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via email athttp://Canon.us/ContactCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks! 

[mattzapp26]

connected by usb and im operating on windows 7 premium

[James_C]

Hi mattzapp26             

You can scan photos placed on the platen with settings suitable for photos.

1. Place the photo on the platen.

2. Start IJ Scan Utility.

3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog box as required.

   When setting is completed, click OK.

4. Click Photo.

   

   Scanning starts.

 Note

• Click Cancel to cancel the scan.
• Scanned images are saved in the folder set for Save in in the Settings (Photo Scan) dialog box displayed by clicking Settings.... In the Settings (Photo Scan) dialog box, you can also make advanced scan settings.

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please use the link below to reach our friendly Technical Support Team:

http://Canon.us/ContactLI

[saprescod]

my printer is connected to wifi, my system is MAC OS

[Patrick]

Hi saprescod,

What model Canon printer do you own?

What version of OSX is installed on your computer?