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pixma mg6320 issue Pink background

Glen2
Apprentice

When printing from the copier I get a pinkish color on the background.

It does't happen when printing from the computer. Only when using the copier.

Ink is new and full.

Solutions???

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Glen2,

 

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

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