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PIXMA TR4750i won't print or scan from Windows 11

Noelgordon
Contributor

i can't print or scan from windows 11 can you help

1 ACCEPTED SOLUTION

Accepted Solutions

Noelgordon
Contributor

Thanks for your quick reply, I'm lost I was able to connect my mobile, but that's not what I need. I need the drivers and I can't find them on this website. I've watched youtube videos, which are straight forward, but can't find the drivers on the website. A big company like cannon should make the process simple not a nightmare. 

Thanks, Noel 

View solution in original post

12 REPLIES 12

jrhoffman75
Legend
Legend

Have you installed the required drivers? Did it work before you upgraded to W11? Is it a new computer with W11? Maybe an ARM processor?

John Hoffman
Conway, NH

R6 Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Noelgordon
Contributor

Thanks for your quick reply, I'm lost I was able to connect my mobile, but that's not what I need. I need the drivers and I can't find them on this website. I've watched youtube videos, which are straight forward, but can't find the drivers on the website. A big company like cannon should make the process simple not a nightmare. 

Thanks, Noel 

Noelgordon
Contributor

I reget buying cannon now. How do I speak to a cannon agent ? 

Hi, Noelgordon!  We need to let you know that the PIXMA TR4750i is not supported by our team here at Canon USA since that product isn't available in this country.  If you live outside the United States, please click HERE and select your country to find support in your part of the world.  Your fellow Community members are still welcome to offer their advice.

Thanks for choosing Canon!

Noelgordon
Contributor

Thanks

https://www.canon-europe.com/support/consumer/products/printers/pixma/tr-series/pixma-tr4750i.html?t...

IMG_0580.png

John Hoffman
Conway, NH

R6 Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Hi Danny, 

Thanks for your help, the problem is sorted, I'm so happy now 

Hi.. could you mind shere how you sorted out the issue please?

I've got cannon tr4750i, trying add it to my laptop which is ARM chip- samsung galaxy book4 pro 360 cellular - what a shame such a brand like cannon doesn't provide support for it thanks in advance

DerrickL
Mentor
Mentor

I suspect that once Noelgordon downloaded the correct drivers from Canon's European site, and installed them the printer functioned normally. This does not help with an ARM chip unfortunately. The Canon MF643Cdw color all in one laser printer is compatible with Windows on Snapdragon devices, which means it can work with ARM-based systems for both printing and scanning. That is the only Canon printer to do so that I am aware of. 

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