cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

my mx452 will no longer scan or copy correctly. half the page shows up black,

momofall
Apprentice

when I try to copy a page, half of it shows up black.  the same with the scan.  This began after I installe windows 10.  has the printer just died.  The print funtion seems to work fine

2 REPLIES 2

Ramona
Authority

Hi momofall,

 

If you have already verified that the copy and scan settings are set for 8.5 x11 or Letter size paper and are still experiencing the same issue, the printer may require servicing.  We ask that you please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) for further assistance.  A Canon technical support representative will be happy to help. There is no charge for this call.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

If the printer needs service, it is probably not worth servicing as I have had it for about 3 years and paid less than $100.00 I went through the settings and they appear to be correct for letter size.  Thanks you for your help

National Parks Week Sweepstakes style=

Enter for a chance to win!

April 20th-28th
Announcements