my mg3520 on screen quick menu has suddenly blanked out the scan function. How do I get it back?

[tom-f]

my pixma mg3520 on screen quick menu has suddenly blanked out the entire scan function section.  How do I get it back?

[Ramona]

Hi tom-f,

You can install the latest drivers for the printer from the Canon USA website to restore the scan function to the Quick Menu.  Please click here to go to the Drivers and Software page for the PIXMA MG3520.  Once on the initial download page for your model, please do the following:

1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.

2. Next, please click on the red arrow next to the "RECOMMENDED DOWNLOADS" section and click the FULL DRIVERS AND SOFTWARE PACKAGE file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.

Once you have downloaded the file, please double-click on it and follow the prompts to reinstall the drivers and software.

Hope this helps!