my S9000 prints horizontal lines, i've went through the nozzle cleaning and head alignment procedure

[Riverrat994321]

need help with above-captioned problem

[catlecat]

Same thing happened to us on Canon W6400, we ended up replacing print head. Ouch, yes, but the headache was over.

[Devin]

Hi Riverrat994321,

Unfortunately, since the nozzle cleanings and print head alignment did not resolve the issue, the printer would require service options.  So that we can provide these to you, please contact us directly by phone.  We can be reached by calling 1-800-848-4040 between 10 AM and 10 PM Monday through Friday (excluding holidays).