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mxp882 printer.. when sending work to print, msg.. comes back "printer not ready" what is going on?

slidegate
Apprentice
 
2 ACCEPTED SOLUTIONS

Jason
Whiz

Hi, slidegate!

So that the Community can help you better, we will need to know the version of Windows or Mac in use, and if you are using a USB or wireless connection.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

View solution in original post

Using Windows 7 and printer is wireless. Blue (wireless indicator ) is on.  Printer is Default.  Was having trouble before as it wouldn't print unless it was turned off and then back on.  This method of printing stopped being effevctive. So   downloaded Cannon,s lastest Driver, but didn't help. Then reloaded original software.  Still doesn't work. 

 

Any ideas?

 

Thanks,

 

Slidegate

 

View solution in original post

4 REPLIES 4

Jason
Whiz

Hi, slidegate!

So that the Community can help you better, we will need to know the version of Windows or Mac in use, and if you are using a USB or wireless connection.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Using Windows 7 and printer is wireless. Blue (wireless indicator ) is on.  Printer is Default.  Was having trouble before as it wouldn't print unless it was turned off and then back on.  This method of printing stopped being effevctive. So   downloaded Cannon,s lastest Driver, but didn't help. Then reloaded original software.  Still doesn't work. 

 

Any ideas?

 

Thanks,

 

Slidegate

 

Using windows 7 and the printr hookup   is wireless.  As mentioned in my first reply, the blue wireless lite on the printer is on as is the wireless lite on the laptop.  

 

It worked fine with the wireless before the shutoff and turnon method of printing I mentioned in my original post.  

 

Thanks

 

Slidegate

Hello slidegate,

 

There are a few issues that could cause this type of error. Try the following steps listed HERE and let us know what happens.


If you need more immediate assistance, please contact our support group: http://bit.ly/ContactCanon

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