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mx922 printer -- suddenly all black characters are printing green --

mrginz
Apprentice

Excellent printer, owned for several years, and suddenly all black characters are printing green.  Changed cartridges but still happening.  Cleaned and "deep cleaned" but still green...... what is happening and what should I do.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi mrginz,

 

Since the cleanings did not resolve the issue, could you please  take a picture of your ink cartridges and attach it to you next reply.

 

We look forward to your reply.

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