06-03-2019 07:19 PM - edited 06-03-2019 07:25 PM
This multi-function printer originally worked with Windows XP.
But even after downloading Canon's drivers for Windows 7 (x64), this printer will not work: I keep getting a message saying that the computer does not recognize this printer.
Does anyone know what I should do?
Should I re-install the CD that originally came with this printer? (Would the old drivers on the CD interfere with the newer donwloaded Drivers?)
I thought that the drivers that are downloaded (from the Canon web site) are supposed to fix problems like this. I hope that someone has some advice that can help me.
I will eventually get a new printer when this one no longer works at all, but until then, I do need to know how to get this printer to work with Windows 7.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.