I have a canon mx492. it is connected wirelessly and have no issues sending documents to print, however when i try to scan, this error message occurs:
Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- (If using Wired LAN connection) It is disconnected from Wired LAN.
- (If using wireless LAN connection) Signal strength is poor due to obstructions.
- Network connection is prohibited by security software.
- Different scanner on the network is selected.
Check the above and try scanning again.
If you still cannot communicate, restart the computer.
Code:15,157,0
...the scanner is not turned off and the wireless connection works fine for printing?
