12-11-2016 10:02 AM
I've tried repeated to print on a CD with a new mx922. I've followed instructions however each time I hit the print button on the computer, the process just hangs. Nothing is sent to the print Q. I've watched the videos by Canon, however, I can't get past the hang
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12-13-2016 02:45 PM
Thank you for your response. I've solved my problem. The version of photo garden that was on the installation disc must have been corrupted. I decided to download the software from Canon's site and after doing that the operation worked flawlessly. I appreciate your interest and suggestion. That would have been my next X.
Sincerely,
Bud
12-13-2016 12:12 PM
Hi pitzerdc,
It is recommended that you contact live technical support. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
A Technical Support Representative will be able to resolve this issue faster.
12-13-2016 02:45 PM
Thank you for your response. I've solved my problem. The version of photo garden that was on the installation disc must have been corrupted. I decided to download the software from Canon's site and after doing that the operation worked flawlessly. I appreciate your interest and suggestion. That would have been my next X.
Sincerely,
Bud
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