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load printer sw

Smitty15
Apprentice

problem loading printer  driver sw from website onto tablet - error messgae - Acquiring Information,,, not responding

3 REPLIES 3

Jason
Whiz

Hi Smitty15!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know the printer model you are using, and the type of tablet you are trying to connect to. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Pixma 3520 - trying to download driver sw to my asus tablet - error msg - "Acquiring info no the latest driver & sw .... NOT RESPONDING

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

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