08-03-2022 03:48 PM
ix6820 informed that ink was low, after replacing inks checking supply level says that "level is unknown" and I get a blinking resume light. I can't print. Pressing the resume light doesn't seem to reset the machine. I'm stuck.
08-08-2022 08:27 AM
Hi,
Could you please reply with the information that is on the ink cartridges( ink number, where the cartridge was made, etc).
Also, I recommend performing a reset of the printer. While the printer is on, unplug the power cord from the printer. While the power is off, press the power button 5 times. After 60 seconds plug the power cord back in and power on the printer.
We look forward to your reply.
08-08-2022 11:42 AM
The problem corrected itself. I don't know how. I am using genuine Canon inks. 250 and 251
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RF50mm F1.4 L VCM - Version 1.0.2
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