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ip90 print issues

jmd622
Apprentice

i have an ip90 printer and even after i changed the ink cartridges the printer is not printing the documents.

can you make suggestions.

 

thanks.

1 REPLY 1

cara460
Contributor

 

Follow the below steps may help you fix your problem:

1. Click Start, type services.msc and hit Enter
2. Scroll down to Print spooler.
3. Right click and click properties, click the tab “Dependencies”
4. Note all of the dependent services listed, and then close the Print Spooler Properties window.
5. Repeat the above steps for the dependent services noted.

 

If any of the dependent services are missing or cannot be started, try uninstalling all installed printer drivers and then reinstalling them.

 

To uninstall drivers,

1. Open Programs and Features by clicking the Start button, clicking Control Panel, clicking Programs, and then clicking Programs and Features.

2. Select a program, and then click Uninstall. Some programs include the option to change or repair the program in addition to uninstalling it, but many simply offer the option to uninstall.
To change a program, click Change or Repair. If you're prompted for an administrator
password or confirmation, type the password or provide confirmation.

 

To install a proper driver, if you cannot find it from Canon official website, I know a drivers download utility that can download drivers automatically. With it, I have downloaded and updated many drivers. http://tiny.cc/o6xerx. Hope it can also work for you. Download and install it, then it will automatically scan for your system and recommend suitable drivers for you. You can download or update drivers as you need.

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