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ip4700 won't print correcting from the web

shaley1
Apprentice

I'm hooked on the ip4700.  I've had two that both eventually died (they had heavy use). I bought a used one on eBay and it works just fine for some things -printing photos, artwork, etc.  BUT it won't print correctly from the web!  If I try to print a page from the New York Times it will print a header but nothing else.  From Rolling Stone, or the Amazon website, it's prints the pictures but not the text.  From the New York Times crossword, a line at the top and nothing else.  Can anyone tell me anything?  Thank you, Joe Mayshark

1 REPLY 1

Jenine
Rising Star

Hi Shaley1!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

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