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incorrect print head

limcomplaint123
New Contributor

Canon printer MG5370 unable to print with message given: UO52.  

A 15 months old printer should not have this problem.

1 REPLY 1

gifgaffer
New Contributor

A lot of Canon printer’s users come across with the error message, “U052 This type of print head is incorrect.” It is a very common error on Canon printers and is fairly easy to troubleshoot.
 
There are two different scenarios related to U052 kind of error message.One is where the print head is not installed at all and then it is giving the ‘U052 This type of print head is incorrect’ error message.
 
And, the second scenario is where the print head is installed nut it is not functioning properly or probably not working at all. The below section will show step by step troubleshooting of both the scenarios.

 

Step By Step Guide to Resolve “U052 This type of print head is incorrect.”