10-25-2016 09:51 PM
The MP-101 paper doesnt fit into the cassette. How to proceed?
10-25-2016 10:05 PM
Hi Gailkoval,
Welcome to the Canon Forum! So that the Community can help you better, we will need to know what model printer you are using.
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
10-26-2016 10:03 AM
paper jam 1313
10-26-2016 10:23 AM
The model is Canon Pixma MX-922. Thank you.
10-27-2016 08:43 AM
Hi gailkoval,
There are two cassette trays for loading paper in the PIXMA MX922 -- the upper cassette and the lower cassette. You will want to load the MP-101 paper in the lower cassette tray of the printer. To view instructions with illustrations for loading paper into the printer, please click here.
Hope this helps!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.