g7020 keeps printing the same page

[jjjbdi]

My Canon Pixma G7020 keeps printing the same page.  This happened a few months ago and I got lucky and found a cure online I think by shuting the printer down and pressing some button several times but i cannot find those instruction.

[Porcha]

Hi,

Thank you for your inquiry, and welcome to the Canon Forums. We appreciate your participation, however, for the community to best assist you can you provide us with the following information:

1. Operating System of the computer?
2. How is your printer connected?

If you are in the USA and need immediate assistance please visit your My Canon Account for personalized troubleshooting options. Visit your account here canon.us/account. If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.

[jjjbdi]

Dell laptot Windows 7,  wireless

[Patrick]

Hi jjjbdi,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com