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error message Code:9,244,3

JIS
Apprentice

I cannot scan since downloading Windows 10.  It says: You don't have the required privileges to access the specified folder Code 9,244,3

52 REPLIES 52

deepcanon
Apprentice
If the above solution do not work then try this one..
Go to "Windows defender"setting.
Then go to"Setting" the icon situated at left bottom corner.
Then go to"Virus and Threat protection"section.
Here you find a "Controlled Folder Access".
You have two options now you can disabled it or allow the scanning app through it.

Worked for me too. Many thanks. I spent far too much time on this before I came across your post.

Hippermans2020
Apprentice
I think I have a solution. When you have installed Defender in Windows 10, do the foloing. Put Defender out of action by a simple y/n. Here it is no. It helped me.
PLaese install a new anti virusscan from the internet. Plenty chooise.
Succes,

Peter Meulenbeld.

I disabled Windows Defender so that worked on the "Do not have privelege to access specified folder". I can scan now and click "Share". Then attatch document to email, send it,  only to find out that it can't be opened by person receiving it. I double checked by going to "Documents" where it is stored. It will not open there either. Any tips will be greatly appreciated..               I wonder if they sell Carrier Pigeons ??

dntknwhw2b
Apprentice
Here is what I needed to do . I opened the IJ scanner app . The clicked on settings . In the save to drop down . I clicked on add . I named the folder Canon Sans . And saved it . The program created a folder in C/USER/ADMIN/Canon Scans . I added that folder to quick access and I pinned it to Start . Just to make it easy to find . Open settings and set all apps to save to this folder and all should be fine ...

yes, and it has worked for me too Cat Happy

2nd worked for me!

scout888
Apprentice

In Windows 10 in 2019, I found out that approving the App in "Windows Security" solves the issue. It seems the issue is a consequence of enhanced security in W10 due to malware and software trying to highjack files. I saw in the thread that some people suggested to completely turn off the "Controlled Folder Access" (in Defender). I suggest instead you allow the app. Doing this sorted out my problem.

 

Go to "Windows Security".
Then go to "Virus and Threat protection".
Here you find a "Controlled Folder Access".
Here choose to allow the app - Click the plus + sign, Add app, then choose in the listing of the last denied app, the app you would like to allow.

Thank you for the tip. I just disabled Windows Defender and once finished scanning I enabled Windows Defender.

Worked a treat.

What a relief !! Finally have my Canon MG3520 working properly again. Is Canon the only one having problems from Windows Defender ?.  Thanks for the help !!.

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