error message Code:9,244,3

[JIS]

I cannot scan since downloading Windows 10.  It says: You don't have the required privileges to access the specified folder Code 9,244,3

[bailey71]

I have found the solution with new windows 10... 

1. Open Settings

2. Selet "allow app to go through firewall"

3. select "change settings"

4. Select and allow "File and Printer sharing"

Action 2

1. Open settings

2. Open Virius and threat protection

3. Open Virius and threat protection settings

4. Open manage controlled folder access

5. Open allow an app through controlled folder access

6. Add this file to list to allow: C\Program Files (x86)\Canon\IJ Scan Utility\SCANUTILITY.exe

I did both and on all computers and I'm good to go! Good Luck!

[bailey71]

I have found the solution with new windows 10... 

1. Open Settings

2. Open "Firewall and network setting"

3. Selet "allow app to go through firewall"

4. select "change settings"

5. Select and allow "File and Printer sharing"

I forgot step two in previous post...

[Rodz1]

Many thanks bailey71. Your solution worked perfectly. I was starting to get very frustrated.

[Les2]

Worked for me too. Many thanks. I spent far too much time on this before I came across your post.

[MLCarter1976]

2nd worked for me!

[ESME]

hi bailey...i did everything as u said here...but why do i still get the same "do not have the privileges to access the speficied folder"? please help...i've been doing this the whole day

[ESME]

hi bailey...i did everything as u said here...but why do i still get the same "do not have the privileges to access the speficied folder"? please help...i've been doing this the whole day

[GuidoYee]

baily71's solution worked the best (for me, anyway).

Thanks baily71.

[deepcanon]

If the above solution do not work then try this one..
Go to "Windows defender"setting.
Then go to"Setting" the icon situated at left bottom corner.
Then go to"Virus and Threat protection"section.
Here you find a "Controlled Folder Access".
You have two options now you can disabled it or allow the scanning app through it.

[Hippermans2020]

I think I have a solution. When you have installed Defender in Windows 10, do the foloing. Put Defender out of action by a simple y/n. Here it is no. It helped me.
PLaese install a new anti virusscan from the internet. Plenty chooise.
Succes,

Peter Meulenbeld.