double print (mx439)

[abdielj2]

hi

i have a multifuncinal mx439, and right now it is double print, please some body help me.

[Ramona]

Hi abdielj2,

Performing a print head alignment on the printer may resolve the issue you are experiencing.  To do this, please follow the steps located here.  Should you continue to experience difficulty after performing the alignment, please call or email us using one of the methods on the Contact Us page for further assistance.

[abdielj2]

HI Ramona

i did it, but i still have the same proble, what else i can do?

[Jason]

Hello abdielj2,

Since the issue persists, it is best to reach out to our support team! They are ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!