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canon printer pixma MG3620 - Compatability with Windows 11

arciaru
Apprentice

i bought recently an MG3620 printer.. left it on the box for almost a month. When finally opened the box and tried to install the setup file on my pc with windows 11, have not been able to.  I have now seen through some info on this community, that this printer model is NOT COMPATIBLE WITH WINDOWS 11.  If this is 100% true, the only solution is to return, to seller. Apparently this is an old model. Did not expect this 

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi,

The MG3620 is compatible with Windows 11 and all the up to date software and driver for this model can be found HERE

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Arthur, I too am not able to set up my mg3620 printer. I keep getting connection failed screen. I have done everything in the instructions several times over and watched a video and still not connecting.

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