08-22-2024 02:18 PM
I am trying to set up my new Pixma G620 megatank. I can print. it is set up as the defalt printer in my device manager. When I try to set up the scanner utility it says that the device is not found. I have it on a usb cable and like I said I have no trouble printing but the device cannot be found when trying to set up the scanner. Also I tried to call support and I was told that my brand new printer is no longer supported by voice only by internet.
12/18/2024: New firmware updates are available.
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