PIXMA MG3620 printing gaps

[margotdormer]

 

Please help, I’ve tried realigning the head, cleaning the nozzles, etc. this seems to me like a specific issue that test printing is not helping. Thanks! 

[Patrick]

Hi margotdormer,

Cleaning the encoder inside of your PIXMA MG3620 should resolve the printing issue you are experiencing.

To clean the encoder/timing strip, please follow the steps in this Knowledgebase Article:

Cleaning the MG3620 Encoder Film

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