cannot get pixms ts9560 to save to my laptop[

[Tiffany]

Welcome to The Canon Forums!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. While the community is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

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[normadel]

Pixma (not Pixms) TS9560 is a multifunction printer. If what you mean is that you want to save SCANS to your computer, I suggest you read the manual.   https://www.usa.canon.com/support/p/pixma-ts9520

[dwidell]

When you print the menu will pop up and ask where you want to print it to. instead of printer select pdf or xps. I save on ink and paper by doing this all the time.