I rebuilt my computer so i had to download and reinstall the latest software for my PIXMA MX475. Never had a problem until now but this time the software unzipped then I received a pop up message telling me "Failed to acquire information on the diver...
I just recieved my printer this morning and even though it took me awhile to make sure eberything was just right, I got it. I instantly got my phone and printer connected on the first try. Well I came back to my printer a little while later to try to...
After last update on Win 10 (64) my Navigator (Scanning) stopped working.Couldn't communicate with the printer.Solution: Use the scanner function direct on the printer.After scanning my MP Navigator Ex version 2.05 opened and I was able to save the i...
Bought a MF227dw printer just under one year and four months ago. Paper sensor fails. Tech support guy tells me that it's outside the warranty, but it's quite a rare problem for a relatively new machine. Tried to get some help from a supervisor - any...
How turn off wifi on mg3500 printer? (Using panel buttons).Thanks in advance.
Hi, I noticed that the paper that is printing does not come out completely and stays a little inside the wheels that push it, so the second / third / fourth paper sticks and does not fall into the slot of the printed paper. It's a paper matter or a...
Have just reinstalled OS 10.8.5 and OS 10.11.6Used supplied printer install disc and suggested down load for both. Pixma MG7760 will not print to DC/DVD. The print to J tray is selected in both setup and print windows.Just keeps printing to paper.
We hadn't printed for maybe 2 months on our MX922. When I went to print the text on things has a double vision. Attached is a sample of the print check (see the PGBK text, the PGBK grid, and Ver 200 text). I've done deep cleans, alignments, chang...
My friend has the above printer and it is printing everything in Pink. I printed an excel page with blocks of colour and this was mainly pink with some blue streaks. Then after doing the deep clean the cyan ink became low on ink and the print was all...
Using the canon PIXMA E470 and want to print a photo on A4 size glossy paper but the printer keeps showing error 4102 .[The media type and paper size are not set correctly.]. And the printer only allows 4x6 or 5x7 paper. Is there a way to print on...
I have an MG3620. My husband's computer is wired directly into it and it prints fine. My laptop doesn't even see it as being there, at all. It recognised our old one, but we had to have it replaced through customer service and now my laptop can't pri...
I'm getting horizontal banding on my b&w prints - especially noticeable in the black areas. I have already done about 5 nozzel checks and cleaning and 1 deep clean. Also switched the black carts. Those actions improved it a little but still can see s...
The "nozzle test" appears normal, including the black grid, but when I try to print a black & white copy or print from the computer, the areas that should be black are fairly dark magenta.FWIW in the nozzle test, I am not sure about the last "color" ...
Hi I have a Canon Pixma MG3100 and Windows 7 Operating system, I have bee trying to set up the printer for wireless internet. My problem is that when we first purchased the printer we did not have wireless internet and since then i seem to have mispl...
For some reason, the scanner will not work. Initially when I click on Autoscan on the PC menu the message reads that the scanner is warming up. Then I get an Error Message: Internal Error Occurred Scanner Driver Will be Closed. I don' t know wh...
