Canon Community

Installing new MG7120. Get 5101: "protective material on holder". All plastic is removed! Help

I just turned it on to install everything. Get 5101: "protective material on holder" message on printer. But I removed All plastic and orange tape! Even got a flashlight to look inside entire thing.   Help please!

iP6600D has a red tint to photos

My iP6600D produces a redish tint to all photos printed.Any suggestions would be most appreciated.

Canon pixma MG2420 PHOTO printer??

Did I really just buy a PHOTO printer that doesn't have a slot for a SD card??

Scanner lines

I wasn't sure where to post this, since there's no location for Cannon Scanners.I have a CanoScan 5600F that I bought in the past year and haven't used that often.  Today, I started scanning photos and noticed there's a dark line running from the top...

what is the story on the mg2500?? i made a mistake buying a printer that CAN NOT connect to computer

I am about to return the cannon prnter. apparently I made a mistake buying a device that CAN NOT BE USED as it does not connect to computer. this is really stupid I regret my decision to buy another cannon

Canon Error Code 19

Hi, I have an error that I can't figure out how to fix. Hp Laptop with Windows 8.1Printer Canon Pixma MX410Connection is via USB I Installed the latest drivers and the Canon Quick Menu so I can scan multiple pages to PDF.Everything works well, except...

Recently updated OS; trouble with scanner; driver re-install not helping

I recently updated my mac's OS, and now my MG2220 won't scan properly; My Image Garden simply displays question marks. I went to the web site and downloaded the updated drivers, but unfortunately it hasn't helped. Hoping you could shed some light on ...

MX 420 solution menu

On my Acer Windows XP lalptop, the  menu displays:Photo Print / Use Scanner / Canon Web Service / Help and Settings / Start Application / Online Shopping / InformationOn my Dell Windows 8.1 laptop, the solutions menu   displays:Canon Web Service / He...

mp460 and mpnavigator 3.0 question

I have a windows 7 laptop with a MP460 printer hooked up to it.When I click the scan button on the scanner itself I get a pop up window on my laptop that asks me to choose mp Navigator 3.0 or OmniPage SE 4.0 before it will scan my picture or document...

Canon mx432 set up problems

Canon Pixma MX 432. The printer is also being used for receiving faxes on the same telephone line that all incoming and outgoing calls are made. The telephone that is being used is also the answering machine. EXAMPLE) An unanswered incoming call will...

MG2520 won't print! ERROR: NO PAPER, but there IS paper! Jams and crumbles paper.

I purchased the PIXMA MG2520 less than two weeks ago and it has already stopped working. I get an ERROR: NO PAPER. LOAD PAPER (2 FLASHES). THERE IS PAPER IN IT. It will feed a little bit of the paper and then start making a loud noise. Once I pull th...

IP4000 will not print black ink.

IP4000 will not print black ink. The tanks are not empty or dry. 

How to perform deep cleaning on canon pixma mp495