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Why does my Selphy CP910 connect to Windows 10 and have an error of Driver Unavailable?

BoumiPhotoStaff
Apprentice

Everytime I connect my CP910 to my Windows Surface 4 Pro, I see the printer and it has a note 'Driver Unavailable'. It's wireless and  also don't connect wirelessly. Do I need to download another software to make it work correctly?

2 REPLIES 2

jrhoffman75
Legend
Legend

From Canon website:

 

Capture.JPG

John Hoffman
Conway, NH

R6 Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Thank you very much for your answer. I guess I'll just buy a Hewlett Packard 4"x 6" printer since the Canon Selphy CP 910 (that is designed to do ONE THING - PRINT 4" X 6" PHOTOS)! I can't understand why a simple printer can't be SUPPORTED by Canon unless Canon is expecting to make a NEWER printer (at a higher price) for Windows 10! If the driver works for Windows 8.1 (64-big) why is it so hard to make it work for Windows 10 (64-bit)? Sorry, Canon, Hewlett Packard WINS AGAIN!
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