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Where's the Ink?

Whingenot
Apprentice

I bought a G4210 Megatank printer yesterday. Installed it. Today, March 24, 2019, the magenta tank shows half full. That is impossible since I have printed only six sheets. Anyone else seen half-full ink bottles in a new package? I will be chatting with Canon about this on Monday (tomorrow).

2 REPLIES 2

shadowsports
Elite

Can only speculate in your situation.  However, I can tell you that many printer manufacturers only include "special" low capacity cartridges with new printers.  Not saying Canon does, but many other company's do this so its possible.

 

1/2 tank for 6 pages doesn't sound right. 

~Rick
Bay Area - CA


~R5 C (1.0.2.1) ~RF Trinity, ~RF 100~400, +Canon Control Ring

~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It

ArthurJ
Product Expert
Product Expert

Hi Whingenot,

 

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

 

We look forward to hearing from you

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