01-04-2013 05:22 PM
Why can I not scan a picture to my computer when I am out of ink in one of my cartridges? I do not want to print only scan to my computer and the error message wont allow me to scan.
Solved! Go to Solution.
01-07-2013 09:26 PM
Hello Lorenna.
If an ink tank is empty, please hold down the STOP button for about 5-7 seconds. This will temporarily clear the empty ink warning and allow you to perform the scan.
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01-07-2013 09:26 PM
Hello Lorenna.
If an ink tank is empty, please hold down the STOP button for about 5-7 seconds. This will temporarily clear the empty ink warning and allow you to perform the scan.
This didn't answer your question or issue? Find more help at Contact Us.
01-14-2013 10:36 PM
Thank you that did the job. I couldn't find that answer anywhere. Thank you again
10-31-2013 01:25 AM
Hi...
I have canon pixma MP287 I want to use its scanner but it gives an error about that the ink is empty and as far as i know i might not be needing any ink for scanning documents
11-22-2022 02:23 PM
Thanks for being active in the community!
We are happy to share that its possible to scan with an empty tank or cartridge.
To start scanning, follow the instruction in this link:
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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RF1200mm F8 L IS USM - Version 1.0.4
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