I have a Pixma TS9521c printer and a Mac computer. A few days ago while printing, I received the message that the printer might be out of ink. I purchased a Canon Cyan XL ink cartridge and replaced the old one. Since then I have been unable to print. When I try, I get the message the printer may be out of ink and shows a yellow cartridge with the message.
The information on the front of the printer shows all cartridges full and the WiFi icon has a red X on it.. Today, even though I didn't see any way the yellow could be empty, I replaced it. Nothing has changed.
I unplugged the printer last night and plugged it in today hoping that maybe that would fix things but it didn't. Still need ink and still offline.
Hopefully someone knows what could be going on. I appreciate any help anyone can give.
