01-23-2019 12:19 PM
I purchased the TS9020 last year after my old trusted Canon printer died. I always liked Canon printers but I'm having problems with printing speeds - it takes too long to print. I use this printer as a small business tool and it's becoming more of a libility than an assest. Does anyone have the same problem? How can I correct this? I've followed instructions in the printer documentation and changed settings several times but nothing I do changes the slow operation. Please help.
01-28-2019 12:06 PM
Hi frankie781,
Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).
We look forward to hearing from you.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.