01-23-2019 07:53 PM
MG6320 - stopped printing. Have run nozzle check and head alignment - no print on test pages.
Ink cartridges are fine. HELP!
01-28-2019 01:54 PM
Hi barryetc,
I recommend performing a deep cleaning. Please click HERE for the steps. After the cleaning, please print the nozzle check again and let us know what parts of the check are missing.
We look forward to hearing back from you.
07/01/2024: New firmware updates are available.
CR-N700 - Version 1.4.0
CR-N500 - Version 1.5.0
CR-N300 - Version 1.5.0
CR-N100 - Version 1.1.0
CR-X300 - Version 1.3.0
RC-IP1000 - Version 1.1.0
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
EOS R7 - Version 1.5.0
EOS R8 - Version 1.3.0
EOS R10 - Version 1.5.0
EOS R50 - Version 1.2.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS R3 - Version 1.7.1
EOS R5 - Version 2.0.0
EOS R6 - Version 1.8.4
EOS 1DX Mark III - Version 1.9.0
WFT-R10 - Version 1.3.1
