01-23-2019 07:53 PM
MG6320 - stopped printing. Have run nozzle check and head alignment - no print on test pages.
Ink cartridges are fine. HELP!
01-28-2019 01:54 PM
Hi barryetc,
I recommend performing a deep cleaning. Please click HERE for the steps. After the cleaning, please print the nozzle check again and let us know what parts of the check are missing.
We look forward to hearing back from you.
12/18/2025: New firmware updates are available.
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