01-23-2019 01:22 AM
The last cartrdge C is stuck in my printer, the rear seems higher. It had been printing fine. I ran out of ink.
I removed all the other cartridges, carefully tried to remove it (3)hours, usngrocking it our prying it from the bottom. I tried to remove the entire cradle see imaghelp be very grateful. e of cradle. the cartridge is too tight. Sorry bad image In the middle of a project any quick
01-23-2019 08:22 AM
Hi, mlevick!
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
01-28-2019 12:01 PM
Hi melvick,
I would recommend contacting our support group. You can contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).
We look forward to hearing from you.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.