01-21-2019 04:05 PM
I have a Pixma TS9020. I have all new ink, but everything prints pinkish from the magenta cartridge. I have cleaned the print heads (3x), deep cleaned the print heads and ran the print alignment. No luck. The cartridges are new cannon and show a full (well less than with all of the cleaning). Very frustrating.
Kim
01-22-2019 03:26 PM
Hi kimmerino,
I can understand your frustration and troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).
We look forward to hearing from you.
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