05-31-2023 10:09 AM
My TS8320 printed fine earlier today, but when I tried to print another page, it sounded like it was printing but put out blank pages.
OS version 3.51
I don't know what the build is.
It is connected to my PC with a cable.
I did a deep cleaning and it did print a good test page, but then printed blank pages again.
Okay, I just tried something - the blank pages started after I changed from print on both sides to one side only. I can print now if both sides are selected. Yay! Is there something I can do to print single sides?
Thank you.
06-05-2023 04:30 PM
Hi DJenkins,
Please make sure that all of the inks contain ink and then follow these steps:
1. Please tap the gear icon at the bottom of your TS8320's display.
2. Tap Maintenance.
3. Tap Nozzle check and then Yes.
A page will print.
At the top of the page, did a black grid print to the right of |PGBK| ?
Below that, did 3 blue, 3 pink, 1 yellow and 4 gray bars print?
Please compare your printout with the example below:
More information can be viewed in the TS8320's manual. You can view this by using this link:
https://ij.manual.canon/ij/webmanual/Manual/All/TS8300%20series/EN/UG/ug-131.html
09/26/2024: New firmware updates are available.
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EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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